Human review only — no automated reports, no bots. Limited spots available each month.

Website Diagnostic + Strategy Call

Most business websites lose
30–70% of potential customers.
Let’s find out where yours is leaking.

We run a structured, human review of your site — then walk you through every finding on a live 1:1 call. Plain English. No jargon.

✓ Written diagnostic report
✓ Prioritised fix roadmap
✓ Live 1:1 call included
✓ 7-day money-back guarantee
What to fix first – even if you don’t hire us.

Human review — not a robot report

Plain English, no marketing jargon
Every finding tied to leads and revenue
If any of these sound familiar, you’re in exactly the right place.

“I cringe whenever I have to give my URL to a potential client. I usually just tell them to check my Instagram instead.”

→ Your site should be your best salesperson, not something you hide.

“I spent $400 on a boosted post, got dozens of clicks, and zero enquiries. I figured Facebook ads just don’t work.”

→ The ads weren’t the problem. The page they landed on was.

“The only people who tell me my website sucks are the people trying to sell me a new one.”

→ That’s exactly why we start with a diagnosis — not a pitch.

“I cringe whenever I have to give my website URL to a potential client. I usually just tell them to check my Instagram instead.”

→ Your site should be your best salesperson, not something you hide.

My competitor has a worse product but a better website, and they’re winning the work. It’s infuriating.”

→ We’ll show you the specific gap and how to close it.

“I just want someone to tell me why people aren’t clicking the contact button.”

→ That’s exactly what this diagnostic is designed to answer.

The diagnostic doesn’t sell you anything. It tells you what’s broken and what to fix first.
How it works

Simple. Structured. No guesswork.

Five clear steps. You know exactly what you’re getting before you spend a dollar.

01

Purchase & Short Intake

Tell us about your business and what isn’t working. Takes about five minutes.

 

02

Human Review

A real person reviews your site across six areas. Delivered within 3–5 business days.

 

03

Receive Your Report

Written in plain English. Every finding tied to customers and revenue — never vanity numbers.

 

04

Live Walkthrough Call

We screen-share your actual site, walk through every finding, and answer every question.

 

05

Leave With Clarity

You know what’s losing you customers, what to fix first, and what can wait.

 
What this actually is

Most audits are checklists.
This is a diagnostic.

We look at your site the way a specialist looks at a patient — not to sell you something, but to find what’s actually causing the problem and put a name on it.

 

61%

of visitors leave a site within 5 seconds when it fails to immediately communicate value.

 

$92 for every $1

Businesses spend $92 on traffic for every $1 on converting that traffic. The leak is in the site – not the source.

 

73%

of businesses now have a website. The problem is no longer “do I have one?” – it’s “why isn’t mine working?”

Homepage & First Impression

Does a new website visitor immediately understand what you do and why they should contact you – or do they leave guessing?

 
Trust Signals

Does your site look like a business people feel safe handing money to — or does it quietly raise doubts?

 
Your Message

Are you speaking to your customers’ real concerns — or listing features they don’t connect with?

 
Getting in Touch

Can someone find what they need and contact you in under 60 seconds — or are there invisible barriers in the way?

 
Mobile Experience

Most of your visitors are on their phone. Most conversion problems live in the mobile experience.

 
Technical & Speed

Slow load times and technical issues that quietly cost you customers every single day.

 
This is an independent diagnostic — not a sales pitch in disguise.

Every recommendation is written in plain language with a clear explanation of the business impact — how it affects your leads, your customers, and your revenue. We’ll tell you what to fix first even if you never work with us again. That’s what separates a real diagnostic from a free audit attached to a sales process.

 

Three deliverables. All of them concrete.

No vague reports. No impressions or session counts. Everything tied to leads, customers, and money.

 

DELIVERABLE 1

Written Diagnostic Report
  • Homepage clarity & first-impression assessment
  • Trust signals & brand credibility
  • Whether your messaging speaks to what customers care about
  • Where visitors are dropping off and why
  • Mobile experience issues
  • Technical and speed problems

Every finding includes the business impact — not just what’s wrong, but what it’s costing you in lost customers.

DELIVERABLE 2

Prioritised Fix Roadmap
  • Critical issues losing you customers right now
  • High-impact improvements — best return for the effort
  • What to optimise after the essentials are fixed
  • What can wait

Ranked by revenue impact. You’ll know what to act on today, next week, and what’s a low priority.

DELIVERABLE 3

Live 1:1 Walkthrough Call
  • We screen-share your actual site
  • Walk through every finding live - no confusion about what we mean
  • Explain the reasoning behind each recommendation
  • Answer every question in real time
  • Rebuild vs. targeted fixes - we'll be straight with you

You leave knowing exactly what’s wrong, what to fix first, and what can wait.

INVESTMENT

Put $97 in context.

Before you spend thousands guessing, spend $97 to find out what’s actually wrong — and what it will actually take to fix it.

$10k+

Full website rebuild
Without knowing what’s broken first

$97

Revenue Leak Diagnostic
+ Live Strategy Call

 

$500+

Agency strategy sessions
No written report included

If this diagnostic helps you convert just one extra customer per week — what is that worth to your business over 12 months?

CLIENT RESULTS

“I’d only been selling through Instagram for three years, but I knew I needed to look more professional and take things to the next level.

The audit and strategy process gave me clarity and direction.

Jon really listened to my ideas and helped turn them into a website that truly reflects my brand.

I’m so happy with the result.”

Asuka, Content Creator & Illustrator, Japan

“I built my website about 20 years ago and hadn’t really updated it. It was time to bring my professionalism to another level online.

When I saw the first update, I was like, ‘Wow — this is going to work.’

John refined the wording, brought in cutting-edge marketing and SEO, and completely elevated my online presence. My friends and family are in awe. I’m over the moon.”

Guy, DJ, Workshop Facilitator & Inventor of Hydro-acoustic Therapy

“When I started, no one was using or even viewing my website. I think I saw one view.

Now? I’m getting phone calls. I’m getting messages. I’m getting everything I need to build my studio.

It’s a night and day difference. What I have now isn’t just a website — it’s an institution. It exceeded my expectations times 10.”

Winston Howard, Dance Studio Owner

IS THIS RIGHT FOR YOU?

This is for established businesses
whose website isn’t pulling its weight.

THIS IS FOR YOU IF …
  • You're getting traffic but not consistent enquiries or sales
  • You've run ads that didn't convert the way you hoped
  • Your site looks fine, but something feels off
  • You want to understand the problem before spending $5k–$20k on a rebuild
  • You've been let down by agencies or developers before
  • You want a real diagnosis — not another sales pitch attached to a free report
THIS IS NOT FOR YOU IF …
  • You're a brand-new business without revenue yet
  • You just want feedback on how the site looks
  • You're looking for ongoing consulting wrapped up in a $97 entry fee

7-Day Money-Back Guarantee

If after receiving your written report and completing your live walkthrough call you don’t feel clearer, more confident, and better informed about your website — email us within 7 days. We’ll refund you in full. No friction. No questions. The risk is entirely ours.

Stop guessing what’s
costing you customers.

Before you invest in more traffic. Before you rebuild. Before you hire another agency — find out what’s actually broken and what to fix first.
Written diagnostic report
Prioritised fix roadmap
Live 1:1 call included
7-day money-back guarantee
What to fix first — even if you don’t hire us.
© 2026 At First Site Studio • Australia